This page is dedicated to all Questions and Answers for ALL RFP's currently Posted. Each section will be updated as questions are asked.
Internal Connections for LAN, WLAN, and VoIP services (Posted 1/26/13)
On page 27 of the RFP it states that ALL switches must include multicast routing capabilities (PIM-DENSE and PIM-SPARSE) and be included in the cost even if it is an optional item. In most cases multicast routing duties are performed at the core with your layer three switch. Please advise if this was your intention or if you are requiring all switches to support multicast routing.
It is the intent that each LAN be capable of the Multi-cast routing. It is not necessary for all switches to have the Layer 3 capability, as long as the "Master" switch can route traffic appropriately.
Please Clarify type of Cable Tray to be used
Please download this document for answers to this clarification.
Internet Services (Posted 1/26/13)
Lincoln County has signed an LOA to participate in the Sweetwater Consortium Bid. Will Lincoln County purchase from the Lincoln County RFP winner or will Lincoln County purchase from the Sweetwater Bid?
Due to unanticipated problems with our current Internet contract, LCDOE is releasing this bid to have a viable purchasing contract in case the Sweetwater Bid is either not approved for E-rate or if a better price can be obtained through our own bidding process. LCDOE will choose from one of 3 contracts for Internet services next year: 1) Sweetwater Consortium contract 2) LCDOE RFP awarded contract 3) State of Tennessee NetTN contract. Each district will choose the most viable and cost effective contract after award of all contracts take place.
The “Request for Proposal/Bid” cover page and General Terms and Conditions is the same as the “Wired Network upgrade, Wireless Network Upgrade and Voice over IP service” RFP. Will a new cover page be created for the Internet Bid?
We have posted an updated Coverpage on our website. Please visit http://www.lcdoe.org/rfp to see the updated attachment.
Section 3.11 states that “ A Proposer may not submit the Proposer’s own Contract terms and conditions in a response to this RFP. If proposal contains such terms and conditions, the School, at its sole discretion, may determine the proposal to be a non-responsive counteroffer, and proposal may be rejected.” This is reiterated in Section 184.108.40.206. Does this mean that Lincoln County Schools will not accept any proposed language changes to the pro forma contract?
Any comments, suggested changes, or objections to the RFP should be submitted in writing for our consideration. Any change request will be reviewed by LCDOE, and if found reasonable, will be added or amended to the RFP and potential bidders will be notified. Otherwise, the RFP will stand as written and no changes allowed.
When will the determination be made if the Pre-bid will be held?
LCDOE will hold the Pre-bid conference as scheduled due to vendor interest in this RFP as of 2/1/13. The meeting will be February 5, 2013 @ 2:00 PM CST at Stone Bridge Academy, 1107 Hedgemont Ave, Fayetteville, TN 37334 in the Technology Office.
Page 3 of the RFP states that Fayetteville City Schools has a 25MB Internet Egress. Table 1 on Page 4 says the Internet Egress is 35MB. Which is correct?
25MB is the correct Internet Egress for Fayetteville City Schools.
We would request the addresses for the locations listed in Table 1 on Page 4. Will the bandwidths listed for the locations remain the same?
On page 56- of the Cost Proposal- Category 1A. Which of the listed bandwidths is the Internet Egress?
Category IA was intended to be WAN connection speeds. There is no Internet Egress in this table. Please consider IA as WAN Connections only.
On page 56 –of the Cost Proposal- Category 1B- which of the Bandwidths is the Internet Egress or are you asking for rates for Internet Egress at each of the bandwidths?
We are asking for Internet Egress pricing at each level listed in Category IB. We will select our speed based on need and pricing for these levels of Internet Egress.
On page 56- of the Cost Proposal- Category II District- several bandwidths are listed. Are you requesting cost for Content Filtering only or are you requesting the cost of the bandwidths including Content Filtering? If the later is the request, then are these end sites or Internet Egress?
Our intent for Category II is to provide filtered access for Internet Egress. This was poorly written and may be amended to accurately reflect the cost to filter Internet based on Category IB Internet Egress Speeds. If the vendor’s proposal is to have a WAN with Single Internet Egress, this table should reflect pricing for the single Internet Egress content filtering. If the vendor’s proposal has multiple Internet Egress points, price should reflect the cost per Internet Egress site for content filtering.
Has Lincoln County determined the appropriate minimum response times for Tier1, Tier 2, Tier 3 troubles?
This RFP request that each vendor propose times, as stated in the RFP under Section A.2.1 just before Tier 2- K-12 Service Provider NOC Support Overview. It states that “If the trouble call cannot be resolved within the time allotted, as proposed by the vendor”. We will make the following recommendations. Tier 1 should last no more than 15 minutes before escalating to Tier 2. Tier 2 should take no more than an additional 30 minutes. Tier 2 should escalate to tier 3 no more than an additional 45 minutes after trouble has submitted. These are suggested times; vendors may propose reasonable times as per industry standards.
Local and Long Distance Phone Service (Posted 1/17/13)
Question # 1
I am working on the info. for the RFP for Unity School. On the list of numbers provided in the RFP for Unity School, it lists phone number 931-732-5237. According to our records, this number was permanently disconnected 11-17-2011.
Also, it request me to file out the services response sheet, without alterations. Since were are only providing info. for 5 lines and not the full proposal, what's the proper way to complete the forms?
On the Financial Proposal, Please write in beside the "Service Response Sheet" section that you are an ILEC for Unity School, and you are responding for only 5 numbers and give me pricing on the services you are proposing.
You may disregard the disconnected number. We will have this service removed from the Long Distance bill. Thanks for pointing that out.
As for pricing the 5 lines, although there is an approximate current requirements section, that is to help vendors calculate volume discounts for the rest of the district, sort of a minimum quantity we foresee needing. Everyone is expected to provide a "Per Line" charge for their response, not a charge for the approximate current requirements.
Will Lincoln County Schools accept proposals for VoIP solutions in response to this RFP for extensions other than emergency and alarm lines?
After reviewing our RFP for Local-Long Distance service, we do not feel that these services would fall under the scope of this RFP. We want to be fair to all vendors and make sure that all vendors have an equal opportunity to bid on the same service. This RFP is clearly written for POTS/Centrex/Long Distance services only. In future RFPs, we will consider expanding our service request to newer digital service offerings.